Yoga Ease Support
Thank you for using Yoga Ease. Assistance is available for questions about the application, Premium access, purchase restoration, timers, pose content, or technical problems.
Contact Support
Email:
yogaease.support@gmail.comWhen reporting a technical problem, please include:
- Your iPhone or iPad model
- Your iOS or iPadOS version
- A brief description of what happened
- The steps you were taking when the problem occurred
- A screenshot, if available
Do not include passwords, payment-card numbers, banking information, medical records, or other sensitive information.
Frequently Asked Questions
Is Yoga Ease Premium a subscription?+
No. Yoga Ease Premium is a one-time purchase. There are no monthly or annual recurring charges.
What does Premium unlock?+
Premium unlocks the complete collection of 80 category-based pose guides, including pose photographs, instructions, modifications, safety cautions, and practice timers.
How do I restore my Premium purchase?+
Open Yoga Ease and select About. Choose View Premium, and then select Restore Purchase.
Make sure the device is signed in to the same Apple Account that was used to make the original purchase.
Why is my Premium purchase not appearing?+
Confirm that your device is connected to the internet and that you are using the Apple Account that originally purchased Premium. Then open the Premium screen and select Restore Purchase.
If Premium still does not appear, email yogaease.support@gmail.com.
Will I be charged again when restoring a purchase?+
No. Restoring a previously completed non-consumable purchase does not create another charge when the same Apple Account is used.
Why did the pose timer stop?+
The timer operates while the pose screen remains open. Leaving the pose screen intentionally stops the timer.
What should I do if I cannot hear the completion chime?+
Check the device's volume and audio settings. Make sure the volume is high enough to hear the soft chime. The chime is intentionally gentle so it does not interrupt a quiet practice.
Does Yoga Ease provide medical advice?+
No. Yoga Ease provides general wellness, movement, and educational information only. It does not diagnose, prevent, or treat medical conditions.
Consult a qualified healthcare professional before beginning yoga or exercise if you have an injury, medical condition, are pregnant, or are recovering from surgery.
Stop immediately if you experience sharp pain, dizziness, numbness, weakness, difficulty breathing, or another concerning symptom.
How do I remove my Yoga Ease information?+
Yoga Ease does not create user accounts or store personal information on a Yoga Ease server. Favorites and application preferences are stored locally on your device. Deleting the application removes that locally stored information.
Your Apple purchase record is maintained by Apple and may allow you to restore Premium if you reinstall the application.
Application Requirements
Yoga Ease is designed for compatible iPhones and iPads running iOS or iPadOS 17.0 or later.
Copyright
© 2026 Clarena M. Renfrow. All rights reserved.